`viewed product`

Unlocked Features

Product abandonment workflow: Enables you to automate actions when a product is viewed but not purchased.
Contact segmentation: Enables targeted communication by categorizing contacts based on specific criteria.

Supported Endpoints

track (JavaScript API)

Example event

Below is an example event provided for testing. You can send this through the available endpoints to evaluate automation, segmentation, or any other custom functionalities.

{
  "page": {
    "title": "Example Store - Log Product",
    "url": "example.com/product/1"
  },
  "product": {
    "categories": [
      {
        "id": "2131",
        "title": "The best product"
      }
    ],
    "currency": "EUR",
    "id": "232423",
    "imageUrl": "https://example.com/product/232423-image.jpg",
    "oldPrice": "4099",
    "price": "2099",
    "_oldPrice": "40.99",
    "_price": "20.99",
    "title": "The best product",
    "status": "inStock",
    "url": "https://example.com/product/232423"
  },
  "userInfo": {
    "city": "Vilnius",
    "country": "Lithuania",
    "device": "mobile",
    "language": "en",
    "os": "ios",
    "sessionId": "o9KSwgfgjPDhih-20240131002519"
  },
  "utm": {
    "campaign": "Summer_sale Campaign",
    "medium": "Facebook_Mobile_Feed",
    "source": "Facebook_Ads"
  }
}

Property explanation & expected types

Value Path	Description	Example	Type
page	Page	-	object
page.title	Title	Example Store - Log Product	string
page.url	Url	example.com/product/1	string
product	Product	-	object
product.categories	Categories	-	array of objects
product.categories.id	Id	2131	string
product.categories.title	Title	The best product	string
product.currency	Currency code in ISO 4217 format	EUR	string
product.description	Description	-	string
product.id	Id	232423	string
product.imageUrl	Image Url	https://example.com/product/232423-image.jpg	string
product.oldPrice	Value in cents. Please refer to _oldPrice	4099	number
product.price	Value in cents. Please refer to _price	2099	number
product._oldPrice	Previous product price. This should be filled if product is discounted	40.99	number
product._price	Current product price	20.99	number
product.title	Title	The best product	string
product.status	Product status at the time of the event. Default values: 'inStock', 'outOfStock', 'notAvailable'	inStock	string
product.url	URL to product page	https://example.com/product/232423	string
userInfo	User Info	-	object
userInfo.city	City name. Property is resolved from IP address.	Vilnius	string
userInfo.country	Country name. Property is resolved from IP address.	Lithuania	string
userInfo.device	Device name. Property is resolved from user agent.	mobile	string
userInfo.language	User selected language. Property is resolved from user agent.	en	string
userInfo.os	User operation system. Property is resolved from user agent.	ios	string
userInfo.sessionId	User browser session. Can be used to detect events from the same browser session.	o9KSwgfgjPDhih-20240131002519	string
utm	Will be only prefilled if user opened site from shared campaign link	-	object
utm.campaign	Marketing campaign name.	Summer_sale Campaign	string
utm.medium	From what medium user opened site. i.e 'social'	Facebook_Mobile_Feed	string
utm.source	From what source user opened site. i.e 'facebook'	Facebook_Ads	string